Stock clerk job description template

Table 1: Position Identification

1. Position Summary

The Stock Clerk keeps the shelves of [ORGANIZATION_NAME] full, neat and correctly priced. The clerk unloads and checks deliveries, moves stock from the backroom to the floor, faces shelves, rotates dated products and helps with inventory counts. The clerk may also fill online and phone orders for pickup, and help customers find things. The job is done well when shelves are full and tidy before busy times, prices on the shelf match the till, the backroom is safe and organized, and stock counts are accurate.

2. Key Responsibilities

2.1 Receiving deliveries (20% of time)

• Unload trucks and move pallets and boxes to the backroom using a pallet jack, dolly or cart.
• Check deliveries against the packing slip or purchase order: count cases, look for damage and check best-before dates.
• Record what came in, in [INVENTORY_SYSTEM] or on the receiving sheet, and tell [REPORTS_TO_TITLE] about short or damaged items.
• Break down boxes and sort cardboard, plastic and garbage for recycling.

2.2 Stocking shelves (35% of time)

• Fill shelves, coolers, freezers and displays from the backroom, putting each item in its labelled spot.
• Rotate stock so older product goes to the front (first in, first out), and pull items that are expired, damaged or recalled.
• Face shelves so products are pulled forward and labels face out, especially before busy times and at close.
• Keep cold and frozen products out of the cooler for as short a time as possible.

2.3 Pricing and signs (10% of time)

• Put up shelf tags and sale signs, and take down old ones when a promotion ends.
• Price items with a price gun or labels where needed.
• Check that shelf prices match the till, and report any differences to [REPORTS_TO_TITLE].

2.4 Inventory counts and backroom (15% of time)

• Count stock for cycle counts and full inventory, using a scanner or count sheets.
• Keep the backroom organized by section, with heavy items low and aisles and exits clear.
• Report low stock and items that are not selling.

2.5 Filling orders and helping customers (15% of time)

• Pick and pack online, phone and pickup orders, check each item and quantity, and stage them for pickup.
• Help customers find products and check whether something is in the backroom.
• Carry heavy items to a customer's car when asked.

2.6 Cleaning and safety (5% of time)

• Clean spills right away and put out a wet floor sign.
• Sweep aisles and the backroom.
• Use box cutters, ladders and pallet jacks safely, and report damaged equipment.

3. Qualifications & Experience

Table 2: Qualifications Matrix

4. Competencies

Table 3: Core Competencies and Behavioural Indicators

5. Working Conditions & Performance Measures

5.1 Working Conditions and Physical Demands

The physical and environmental demands described below are those needed to do the main parts of this job. [ORGANIZATION_NAME] will accommodate employees with disabilities under human rights law, up to the point of undue hardship.

Table 4: Physical Demands and Working Environment

5.2 Performance Measures

Table 5: Performance Evaluation Matrix

5.3 Career Path

• Typical Prior Roles: First job, Cashier, Warehouse Associate, Grocery Clerk.
• Typical Next Roles: Receiver, Inventory Clerk, Department Lead, Shift Supervisor.

5.4 Acknowledgement and Sign-Off

This job description lists the main duties and qualifications for the Stock Clerk position at [ORGANIZATION_NAME]. It is not a full list of every task. Duties and schedules may change with reasonable notice to meet the needs of the business.

By signing below, the employee confirms they have received and read this job description.

Employee Name (Printed)

Employee Signature

Date (DD-MMM-YYYY)

Manager / Supervisor Name (Printed)

Manager / Supervisor Signature

Date (DD-MMM-YYYY)

What to fill in