Plumber job description template
The Plumber installs, repairs, inspects, and maintains residential, commercial, and light industrial plumbing systems, fixtures, piping, and drainage networks across client sites served by [ORGANIZATION_NAME]. A free, ready-to-edit job description for Canadian employers: duties, qualifications, skills, working conditions and performance measures.
Use our plumber interview questions with a 1 to 5 scoring guide.
Position Identification Details
| Field | Value |
|---|---|
| Job title | Plumber |
| Reports to | [REPORTS_TO_TITLE] |
| Direct reports | [DIRECT_REPORTS_COUNT] |
| Employment type | [EMPLOYMENT_TYPE] |
| Work schedule | [WORK_SCHEDULE] |
| Location | [WORK_LOCATION] |
| Overtime eligibility | [OVERTIME_ELIGIBILITY] |
| NOC code | [NOC_CODE] |
| Salary range | [SALARY_RANGE_MIN] to [SALARY_RANGE_MAX] |
| Effective date | [EFFECTIVE_DATE] |
| Last reviewed | [LAST_REVIEWED_DATE] |
1. Position Summary
The Plumber installs, repairs, inspects, and maintains residential, commercial, and light industrial plumbing systems, fixtures, piping, and drainage networks across client sites served by [ORGANIZATION_NAME]. Reporting directly to [REPORTS_TO_TITLE], this role acts as a field technical specialist responsible for delivering code-compliant potable water, drainage, venting, and hydronic systems. The position directly impacts operational safety, client satisfaction, and regulatory compliance by resolving complex mechanical issues, preventing property water damage, and safeguarding public health. The primary outcome of this role is the reliable, safe, and efficient execution of plumbing work in accordance with trade best practices, company quality standards, and provincial regulatory codes.
2. Key Responsibilities
1. System Installation and Rough-In Plumbing (25%)
- Measures, cuts, threads, bends, and joins piping materials including copper, PEX, PVC, ABS, and cast iron using mechanical, thermal, and chemical joining techniques.
- Installs rough-in water distribution lines, sanitary drainage networks, and venting stacks in new construction and renovation projects according to mechanical schematics and local plumbing codes.
- Secures pipe assemblies, brackets, hangers, and supports to structural elements to prevent vibration, movement, and joint failure.
2. System Maintenance, Diagnosis, and Repair (20%)
- Diagnoses system malfunctions, pressure irregularities, and pipe blockages using pressure gauges, electronic line locators, and drain inspection camera systems.
- Repairs and replaces broken, corroded, or frozen water and drainage lines to restore system integrity with minimal disruption to client operations.
- Clears clogged drains, sewer lines, and grease traps using mechanical snakes, hydro-jetting equipment, and appropriate trade tooling.
3. Fixture and Mechanical Equipment Installation (15%)
- Installs, commissions, and services plumbing fixtures, sinks, toilets, faucets, shower valves, commercial grease interceptors, and backflow preventers.
- Installs, vents, and connects domestic hot water heaters, tankless units, circulation pumps, and filtration systems to water and electrical or gas supply points.
- Tests installed fixtures and appliances under operational pressure to verify watertight joints, proper flow rates, and safe temperature limits.
4. Code Adherence, Permitting, and Quality Assurance (10%)
- Reviews building plans, architectural drawings, and job specifications to plan installation sequences and confirm trade compliance.
- Coordinates mandatory site inspections with municipal authorities and rectifies identified code deficiencies before job sign-off.
- Conducts hydrostatic, pneumatic, and air-pressure testing on newly installed systems to confirm structural integrity and regulatory compliance.
5. Health, Safety, and Hazard Control (10%)
- Performs pre-task hazard assessments on every job site and identifies risks related to confined spaces, hot work, trenching, and overhead hazards.
- Operates personal protective equipment as outlined in [REQUIRED_PPE] and maintains a clean, hazard-free work perimeter.
- Follows Workplace Hazardous Materials Information System (WHMIS) protocols when handling chemical solvents, pipe primers, glues, and biological contaminants.
6. Service Tracking, Inventory, and Job Costing (10%)
- Completes field work orders, time tracking, material usage logs, and safety inspection checklists in [HRIS_NAME] or the service dispatch application within [N_BUSINESS_DAYS] of job completion.
- Manages service vehicle inventory, restocking standard brass fittings, valves, pipe sections, and consumable supplies through [OWNER_OR_MANAGER].
- Estimates material requirements and billable labor hours for proposed service repairs to support clear and transparent customer estimates.
7. Client Communication and Apprentice Supervision (10%)
- Explains plumbing issues, proposed solutions, and estimated repair timelines directly to property owners, facility managers, or general contractors in plain language.
- Supervises, guides, and mentors registered apprentice plumbers on job sites, demonstrating correct trade techniques and safe tool usage.
- Cleans work areas upon project completion, ensuring job sites are left in a secure, tidy, and professional condition.
3. Qualifications & Experience
Job Qualifications and Trade Requirements
| Qualification Category | Required | Preferred |
|---|---|---|
| Education & Trade Certification | • Completion of a recognized secondary school diploma or equivalent. • Valid Journeyperson Plumber Certificate of Qualification or Red Seal Endorsement issued by [PROVINCE] trade authority. |
• Gas Technician / Gas Fitter licence (e.g., G2 or provincial equivalent). • Cross-Connection Control / Backflow Prevention Tester Certificate. |
| Work Experience | • Minimum 3 years of post-apprenticeship practical plumbing experience in residential or commercial service and construction. | • 5+ years of broad trade experience across mixed residential, light commercial, and hydronic heating systems. |
| Driver's Licence & Mobility | • Valid provincial driver's licence with a clean driving abstract acceptable to commercial insurance carriers. | • Experience operating service vans equipped with hydro-jetting or mechanical drain equipment. |
| Technical Skills & Tooling | • Demonstrated proficiency in soldering, pipe threading, solvent welding, pressing systems (e.g., ProPress), and mechanical joining. • Ability to interpret mechanical, plumbing, and architectural blueprints accurately. |
• Experience with camera drain diagnostic equipment, pipe locators, and electronic flow testing tools. |
| Safety Certifications | • Current WHMIS certification. • Standard First Aid and CPR Level C. • Working at Heights / Fall Protection certification. |
• Confined Space Entry certification. • Trenching and Excavation safety awareness. |
| Language & Communication | • Professional working proficiency in English (oral, written, and reading) to complete safety documentation and client service reports. | • Bilingual proficiency where operational client base requires it. |
4. Competencies
Core Role Competencies
| Competency | Definition | Behavioural Indicators |
|---|---|---|
| Technical Expertise | Applies trade knowledge, plumbing codes, and diagnostic techniques to execute durable, high-quality installations and repairs. | • Selects appropriate pipe materials and joining methods for specific application pressures. • Identifies and fixes underlying mechanical root causes rather than temporary symptoms. • Delivers neat, plumb, and aligned pipe runs meeting quality benchmarks. |
| Safety Focus | Identifies, controls, and eliminates workplace hazards to protect self, colleagues, clients, and property. | • Conducts thorough pre-job risk assessments before starting work. • Uses [REQUIRED_PPE] consistently across all high-risk tasks. • Halts work immediately if uncontrolled biological, structural, or chemical hazards arise. |
| Diagnostic Reasoning | Analyzes mechanical system symptoms systematically to determine points of failure and efficient repair paths. | • Uses diagnostic instrumentation and logical testing to locate hidden leaks or blockages. • Evaluates multiple repair methods to balance cost, durability, and downtime. • Verifies full system operation under pressure before completing calls. |
| Customer Service | Interacts with clients professionally, clearly explaining technical issues, options, and timelines. | • Communicates service disruptions and expected restoration times promptly. • Protects customer premises using drop cloths and protective footwear covers. • Answers client questions respectfully and reviews work completed before sign-off. |
| Dependability & Time Management | Manages field assignments, assigned tooling, and vehicle inventory to meet daily schedules without compromising quality. | • Arrives on scheduled job sites within committed arrival windows. • Maintains an organized, stocked, and secure service vehicle. • Completes required administrative logs and work orders within [N_BUSINESS_DAYS]. |
| Apprenticeship Mentorship | Supports the technical and professional development of apprentice plumbers on site. | • Demonstrates correct trade procedures and explains the safety rationale behind them. • Inspects apprentice work constructively before final testing. • Fosters a culture of safety, trade pride, and inclusive teamwork. |
5. Working Conditions & Performance Measures
5.1 Working Conditions and Physical Demands
This role involves active trade work in diverse physical environments. The following physical and environmental demands are essential job requirements used for recruitment, accommodation assessments, and return-to-work planning.
Operational Demands and Environmental Exposure
| Demand Category | Frequency | Operational Description |
|---|---|---|
| Lifting & Material Handling | Frequent | Lifts, carries, positions, and unloads tools, pipe bundles, valves, and water heaters weighing up to [MAX_LIFT_WEIGHT_KG] unassisted; uses team lifts or mechanical aids above this threshold. |
| Body Positioning & Mobility | Continuous | Bends, stoops, kneels, crouches, crawls, and reaches overhead to access piping networks in tight mechanical spaces, basements, and crawlspaces. |
| Standing & Walking | Frequent | Stands and walks for extended periods on concrete, subfloors, scaffolding, and unfinished construction surfaces. |
| Confined Space & Tight Access | Occasional | Accesses crawl spaces, attics, pipe chases, trenches, and underground service pits to execute repairs. |
| Environmental Exposure | Frequent | Works in both indoor and outdoor environments subject to temperature extremes, wet conditions, unheated construction sites, and humid mechanical rooms. |
| Hazardous Substances & Biohazards | Frequent | Handles solvents, glues, sealants, and flux; encounters potential biological hazards including greywater, blackwater, mold, and airborne dust. |
| Noise & Vibration | Frequent | Operates power tools, hammer drills, reciprocating saws, pipe threaders, and drain clearing machines generating elevated noise and vibration levels. |
| Travel & Driving | Continuous | Drives a commercial service vehicle between job sites across [WORK_LOCATION] in varying road and weather conditions. |
| On-Call & Shift Flexibility | Occasional | Participates in rotational after-hours on-call coverage for emergency plumbing repairs as defined in [WORK_SCHEDULE]. |
| PPE Usage | Continuous | Dons mandatory PPE as specified in [REQUIRED_PPE] including safety footwear, eye protection, cut-resistant gloves, and respiratory protection when required. |
5.2 Performance Measures
Key Performance Indicators
| Performance Measure | Definition | Target Benchmark | Review Frequency |
|---|---|---|---|
| First-Time Fix Rate | Percentage of service and repair calls resolved correctly without requiring a recall for the same issue within 30 days. | [FIRST_TIME_FIX_TARGET_PCT] or higher | Quarterly |
| Code & Quality Compliance | Percentage of installations and repairs passing municipal building/plumbing inspection on initial review without defects. | 100% initial pass rate | Semi-annually |
| Safety & Incident Record | Adherence to company safety protocols, pre-task hazard assessments, and zero preventable lost-time incidents or safety infractions. | Zero preventable safety incidents | Annually |
| Documentation Timeliness | Accurate submission of job work orders, parts usage, and time tracking in [HRIS_NAME] within the established operational window. | Submitted within [N_BUSINESS_DAYS] of job completion | Monthly |
| Billable Efficiency & Productivity | Proportion of working hours spent on direct customer production, billable trade service, and approved job execution. | [BILLABLE_EFFICIENCY_TARGET_PCT] | Quarterly |
5.3 Career Path
- Typical Prior Roles: Registered Apprentice Plumber (Levels 1–4), Plumbing Helper, Mechanical Labourer, Pipefitter Apprentice.
- Typical Next Roles: Lead Plumber, Plumbing Field Supervisor, Estimator, Mechanical Service Manager, Operations Manager, Business Owner/Master Plumber.
5.4 Position Acknowledgement and Sign-Off
This job description is an accurate summary of the primary duties, responsibilities, qualifications, and physical requirements of the Plumber role at [ORGANIZATION_NAME]. It is not an exhaustive list of all duties that may be assigned. Operational priorities, emergency response requirements, and business conditions may require changes to the specific duties and work assignments. [ORGANIZATION_NAME] reserves the right to amend this document with reasonable notice in consultation with the incumbent.
Employee Acknowledgement:
I acknowledge that I have received, reviewed, and understand the requirements, working conditions, and expectations outlined in this job description.
Name: [EMPLOYEE_NAME]
Signature: _________
Date: [DD-MMM-YYYY]
Manager Sign-Off:
I confirm that this job description accurately represents the core responsibilities, working conditions, and performance standards required of this role.
Name: [MANAGER_NAME]
Title: [REPORTS_TO_TITLE]
Signature: _________
Date: [DD-MMM-YYYY]
What to fill in
| Placeholder | What to enter | Who provides it | Required? |
|---|---|---|---|
| [ORGANIZATION_NAME] | Operating business name of the employer | Business Owner / HR | Yes |
| [REPORTS_TO_TITLE] | Title of the direct supervisor (e.g., Master Plumber, Operations Manager, Owner) | Hiring Manager / Owner | Yes |
| [DIRECT_REPORTS_COUNT] | Number or role of direct reports (e.g., None, or 1–2 Apprentice Plumbers) | Hiring Manager | Yes |
| [EMPLOYMENT_TYPE] | Type of employment (e.g., Full-Time Permanent, Seasonal) | Hiring Manager / HR | Yes |
| [WORK_SCHEDULE] | Core operational hours and on-call rotation expectations | Hiring Manager / Operations | Yes |
| [WORK_LOCATION] | Primary geographic service area, shop address, or dispatch region | Hiring Manager / Operations | Yes |
| [OVERTIME_ELIGIBILITY] | Overtime status under [PROVINCE] employment standards (e.g., Eligible, or Not eligible under a managerial or other exclusion) | HR / Business Owner | Yes |
| [NOC_CODE] | National Occupational Classification code for Plumber | HR / Recruiter | Yes |
| [SALARY_RANGE_MIN] | Minimum hourly wage or annual salary for the role | Business Owner / Compensation | Yes |
| [SALARY_RANGE_MAX] | Maximum hourly wage or annual salary for the role | Business Owner / Compensation | Yes |
| [EFFECTIVE_DATE] | Date this job description officially takes effect | HR / Business Owner | Yes |
| [LAST_REVIEWED_DATE] | Date this document was last evaluated for accuracy | HR / Business Owner | Yes |
| [PROVINCE] | Canadian province or territory where work is performed and certified | Business Owner / HR | Yes |
| [REQUIRED_PPE] | Specific mandatory personal protective equipment (e.g., CSA steel-toe boots, safety glasses, gloves, hard hat) | Health & Safety / Owner | Yes |
| [HRIS_NAME] | Name of field service management, dispatch, or HR software used | Operations / Bookkeeper | Yes |
| [OWNER_OR_MANAGER] | Specific management title responsible for purchasing and vehicle inventory | Hiring Manager / Owner | Yes |
| [N_BUSINESS_DAYS] | Number of business days permitted to complete post-job paperwork | Operations / Owner | Yes |
| [MAX_LIFT_WEIGHT_KG] | Maximum unassisted lifting threshold in kilograms (e.g., 23 kg / 50 lbs) | Health & Safety / Operations | Yes |
| [FIRST_TIME_FIX_TARGET_PCT] | Target percentage for resolving service issues on first visit (e.g., 90%) | Operations / Owner | Yes |
| [BILLABLE_EFFICIENCY_TARGET_PCT] | Target percentage for billable/productive operational time (e.g., 80%) | Operations / Owner | Yes |
| [EMPLOYEE_NAME] | Full legal name of the incumbent employee | Incumbent / HR | Yes |
| [MANAGER_NAME] | Full legal name of the reviewing supervisor or owner | Hiring Manager / Owner | Yes |
Official sources
Government and professional sources this template was checked against.
- Government of Canada — Inclusive Workplace
- National Occupational Classification
- Canadian Human Rights Commission — Duty to Accommodate
- CPHR Canada
This template is general information for Canadian employers, not legal advice. Employment standards, human rights and privacy rules differ by province. Check them before you use it.
Questions
What does a plumber do?
The Plumber installs, repairs, inspects, and maintains residential, commercial, and light industrial plumbing systems, fixtures, piping, and drainage networks across client sites served by [ORGANIZATION_NAME]. Reporting directly to [REPORTS_TO_TITLE], this role acts as a field technical specialist responsible for delivering code-compliant potable water, drainage, venting, and hydronic systems. The position directly impacts operational safety, client satisfaction, and regulatory compliance by resolving complex mechanical issues, preventing property water damage, and safeguarding public health. The primary outcome of this role is the reliable, safe, and efficient execution of plumbing work in accordance with trade best practices, company quality standards, and provincial regulatory codes.
What should a plumber job description include?
A short summary of the role, the main duties with a rough share of time, required and preferred qualifications, the skills you'll assess, working conditions and physical demands, and how performance is measured. State the pay range and who the person reports to. This template covers all of it; fill in the highlighted blanks and remove anything that doesn't apply.
Can I use this template for free?
Yes. Download it as a Word file, copy the text, or print it. Staffkin can also turn it into a prescreen and interview guide for the same role.
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