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Inventory clerk job description template

The Inventory Clerk maintains accurate physical and electronic inventory records across all storage and warehouse locations at [ORGANIZATION_NAME]. A free, ready-to-edit job description for Canadian employers: duties, qualifications, skills, working conditions and performance measures.

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Position Identification

Field Value
Job title Inventory Clerk
Reports to [REPORTS_TO_TITLE]
Direct reports None
Employment type [EMPLOYMENT_TYPE]
Work schedule [WORK_SCHEDULE]
Location [WORK_LOCATION]
Overtime eligibility [OVERTIME_ELIGIBILITY]
NOC code [NOC_CODE]
Salary range [SALARY_RANGE_MIN] to [SALARY_RANGE_MAX]
Effective date [EFFECTIVE_DATE]
Last reviewed [LAST_REVIEWED_DATE]

1. Position Summary

The Inventory Clerk maintains accurate physical and electronic inventory records across all storage and warehouse locations at [ORGANIZATION_NAME]. Operating on the warehouse floor and at inventory receiving stations, this role receives incoming shipments, reconciles stock receipts against purchase orders, and coordinates internal material distributions. The role verifies physical inventory counts against tracking system data to detect discrepancies and minimize shrinkage. By keeping materials organized, labelled, and accessible, the Inventory Clerk ensures operational continuity and timely order fulfillment for internal teams and external customers.


2. Key Responsibilities

2.1 Receiving and Inbound Verification (20%)

  • Inspect all incoming freight, parcels, and palletized shipments for physical damage, seal integrity, and correct container counts before signing shipping manifests.
  • Reconcile packing slips and bills of lading against approved purchase orders to confirm part numbers, quantities, and unit specifications.
  • Log verified receipts into [HRIS_NAME] or the inventory tracking system within [N_BUSINESS_DAYS] of physical receipt to maintain real-time inventory visibility.
  • Reject damaged or incorrect deliveries immediately, document discrepancies on the receiving paperwork, and notify [OWNER_OR_MANAGER].

2.2 Stock Put-Away and Storage Management (15%)

  • Move accepted stock from receiving staging zones to designated shelf, rack, or bin locations using assigned manual handling equipment.
  • Affix barcode labels, stock-keeping unit (SKU) tags, and bin location markers according to standard labelling procedures.
  • Store inventory according to first-in, first-out (FIFO) standards, temperature parameters, and weight restrictions to prevent product damage or expiry.
  • Consolidate open cartons and maintain clear, unobstructed storage aisles in compliance with facility safety standards.

2.3 Inventory Tracking and Cycle Counting (20%)

  • Execute scheduled cycle counts across assigned warehouse bays, stockrooms, and staging areas in accordance with the count calendar.
  • Reconcile physical inventory counts against electronic records to verify stock levels and identify discrepancies.
  • Investigate root causes of inventory variances, including mispicks, unrecorded transfers, or damaged stock, and submit findings to [SUPERVISOR_TITLE].
  • Support full physical inventory audits by counting stock, tagging counted lots, and entering verified counts into the inventory ledger.

2.4 Order Picking, Staging, and Material Issuance (15%)

  • Pick stock items accurately against pick lists, transfer requisitions, or customer work orders.
  • Verify SKU numbers, batch codes, and quantities prior to moving items to the packing or production staging areas.
  • Record internal stock disbursements, transfers, and disposals immediately in the inventory tracking software to maintain real-time perpetual inventory records.
  • Stage packed items in designated shipping zones, ensuring staging tags are clearly visible.

2.5 Returns Processing and Quarantine Management (10%)

  • Inspect returned materials, warranty items, and customer returns for damage, wear, and completeness.
  • Place unverified, damaged, or expired stock into the designated quarantine area with clear status tags to prevent inadvertent restocking or distribution.
  • Process vendor return authorizations (RMA) and prepare return packaging as directed by [OWNER_OR_MANAGER].
  • Record write-offs, return-to-vendor (RTV) shipments, and scrap disposals following written approval from [OWNER_OR_MANAGER].

2.6 Warehouse Upkeep and Equipment Inspection (10%)

  • Conduct daily pre-use safety inspections on manual pallet jacks, hand trucks, rolling ladders, and step stools.
  • Clean receiving docks, storage bays, and packing stations daily, removing discarded pallets, shrink wrap, and cardboard.
  • Report damaged storage racking, lighting failures, or dock door malfunctions to [SUPERVISOR_TITLE] immediately.
  • Maintain stock organization to support safe material flow and rapid retrieval across all inventory zones.

2.7 Occupational Health, Safety, and Compliance (10%)

  • Adhere to provincial occupational health and safety standards, safe lifting practices, and warehouse safety rules at all times.
  • Wear all mandatory personal protective equipment, including [REQUIRED_PPE], during all assigned shifts.
  • Maintain Workplace Hazardous Materials Information System (WHMIS) compliance by ensuring all chemical products display legible labels and stored Safety Data Sheets (SDSs) remain current.
  • Report all near misses, safety hazards, and workplace injuries to [SUPERVISOR_TITLE] immediately.

3. Qualifications & Experience

Inventory Clerk Qualification Matrix

Qualification Area Required Preferred
Education High school diploma or equivalent recognized secondary education credential. Post-secondary coursework in supply chain, logistics, or inventory management.
Experience Minimum 1 year of inventory control, warehouse, receiving, or stockroom experience. 2+ years of warehouse inventory tracking and cycle counting experience in a fast-paced environment.
Licences & Certifications Valid provincial driver's licence (if local delivery or off-site storage transfer is required). Certified Forklift / Material Handling Equipment Operator Certificate; WHMIS Certificate.
Technical Skills Demonstrated proficiency with computerized inventory systems, barcode scanners, and spreadsheets. Practical experience with [HRIS_NAME] inventory modules or enterprise warehouse management tools.
Language & Communication Fluent English language skills (verbal and written) to read manifests, labels, and safety procedures. Functional bilingualism (English and French) where required by operating location.
Physical & Operational Defensibility Ability to lift items up to [MAX_LIFT_WEIGHT_KG] and perform repetitive physical tasks safely. Experience conducting root-cause variance analyses and full-scale physical inventory counts.

4. Competencies

Inventory Clerk Competency Framework

Competency Definition Behavioural Indicators
Attention to Detail Consistently verifies numerical and textual data to prevent errors in receiving, picking, and record-keeping. • Verifies 100% of SKUs and quantities against documentation.
• Identifies packaging defects, mislabelled items, and missing quantities immediately.
• Maintains tidy, legible physical count sheets and logs.
Accountability & Reliability Takes ownership of assigned inventory zones and completes tasks within agreed schedules. • Arrives promptly and adheres to scheduled cycle-count timetables.
• Follows inventory control policies without cutting corners.
• Reports discrepancies honestly and promptly to management.
Safe Work Practices Demonstrates commitment to personal safety, colleague safety, and statutory compliance in the warehouse. • Uses proper lifting techniques for all physical movements.
• Wears [REQUIRED_PPE] consistently in designated operational zones.
• Identifies and removes tripping and falling hazards proactively.
Problem Solving & Discrepancy Resolution Identifies root causes of inventory variances and takes systematic corrective steps. • Traces inventory paperwork to locate missing or misposted transactions.
• Re-counts questionable inventory lots before escalating adjustments.
• Suggests practical storage improvements to avoid recurring errors.
Teamwork & Communication Collaborates constructively with purchasing, shipping, sales, and operations staff. • Communicates stock receipts and shortages clearly to internal teams.
• Coordinates with drivers and couriers professionally during unloading.
• Supports team members during peak receiving or shipping cycles.

5. Working Conditions & Performance Measures

5.1 Working Conditions and Physical Demands

The physical and environmental demands described below represent those required to perform the essential duties of this role successfully. [ORGANIZATION_NAME] provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable human rights legislation.

Physical and Environmental Demands Table

Demand Category Frequency Operational Description
Standing & Walking Continuous Standing on concrete warehouse floors and walking throughout storage bays, receiving docks, and aisles.
Lifting & Carrying Frequent Lifting, lowering, and moving cartons, bins, and parts weighing up to [MAX_LIFT_WEIGHT_KG] unassisted.
Bending & Reaching Frequent Stooping, crouching, kneeling, and reaching overhead to retrieve or stock items from lower and upper racking.
Manual Dexterity Frequent Operating barcode scanners, handheld data terminals, utility knives, tape dispensers, and computer keyboards.
Environmental Exposure Occasional Exposure to variable seasonal temperatures on loading docks, drafts, vehicle exhaust, and ambient warehouse dust.
Noise Levels Occasional Moderate noise from material handling equipment, delivery vehicles, automated conveyors, and packaging tools.
Travel Rare Local travel between off-site storage units or retail branch locations if required by [OWNER_OR_MANAGER].
Shift Work & Overtime Occasional Work during peak seasonal surges, year-end physical counts, or scheduled inventory audits.
Personal Protective Equipment Continuous Mandatory use of [REQUIRED_PPE] (e.g., CSA-approved steel-toe footwear, high-visibility vest, safety glasses).

5.2 Performance Measures

Key Performance Indicators (KPIs)

Performance Measure Definition Target Frequency
Receiving Processing Time Elapsed time from shipment arrival to system receipt entry in [HRIS_NAME]. Completed within [N_BUSINESS_DAYS] of delivery Monthly
Cycle Count Accuracy Concordance rate between physical stock counts and recorded inventory ledger counts. ≥ 98% accuracy on counted SKUs Monthly
Inventory Put-Away Timeliness Elapsed time to move verified stock from receiving docks to assigned bin locations. 100% put-away within [N_BUSINESS_DAYS] Monthly
Safety & WHMIS Compliance Adherence to safe lifting standards, PPE usage, and zero unaddressed safety hazard reports. 100% compliance; zero preventable incidents Quarterly
Quarantine & Discrepancy Logging Timely tagging, segregation, and logging of non-conforming, damaged, or returned goods. Logged within [N_BUSINESS_DAYS] of identification Monthly

5.3 Career Path

  • Typical Prior Roles: Warehouse Worker, Material Handler, Shipping/Receiving Assistant, Retail Stock Associate, Order Picker.
  • Typical Next Roles: Senior Inventory Specialist, Warehouse Team Lead, Logistics Coordinator, Purchasing Assistant, Inventory Control Supervisor.

6. Acknowledgement and Acceptance

This job description outlines the primary duties, responsibilities, and qualifications required for the Inventory Clerk position at [ORGANIZATION_NAME]. It is not an exhaustive inventory of all tasks that may be assigned. [ORGANIZATION_NAME] reserves the right to amend duties, responsibilities, and work assignments with reasonable notice to meet operational needs.

Employee Name (Print):    ___________________________________________________

Employee Signature:       ___________________________________________________

Date (DD-MMM-YYYY):       ___________________________________________________

Manager Name (Print):     ___________________________________________________

Manager Signature:        ___________________________________________________

Date (DD-MMM-YYYY):       ___________________________________________________

What to fill in

Placeholder What to enter Who provides it Required?
[REPORTS_TO_TITLE] Title of the direct supervisor (e.g., Warehouse Manager, Operations Lead) Hiring Manager / Owner Yes
[EMPLOYMENT_TYPE] Nature of employment (e.g., Full-Time Permanent, Part-Time, Seasonal) Hiring Manager / HR Yes
[WORK_SCHEDULE] Core operational hours and days of work (e.g., Monday to Friday, 8:00 AM - 4:30 PM) Hiring Manager Yes
[WORK_LOCATION] Primary physical site address or warehouse location Hiring Manager Yes
[OVERTIME_ELIGIBILITY] Overtime status under [PROVINCE] employment standards (e.g., Eligible, or Not eligible under a managerial or other exclusion) HR / Owner Yes
[NOC_CODE] Applicable National Occupational Classification code (e.g., 14403 or 14400) Recruiter / HR Yes
[SALARY_RANGE_MIN] Minimum annual salary or hourly wage for the role Owner / Finance Yes
[SALARY_RANGE_MAX] Maximum annual salary or hourly wage for the role Owner / Finance Yes
[EFFECTIVE_DATE] Date this job description takes effect [DD-MMM-YYYY] HR / Management Yes
[LAST_REVIEWED_DATE] Date this document was last evaluated [DD-MMM-YYYY] HR / Management Yes
[ORGANIZATION_NAME] Operating business name of the employer Owner / Management Yes
[HRIS_NAME] Name of the ERP, HRIS, or inventory management system (e.g., Fishbowl, SAP, Sage) IT / Management Yes
[N_BUSINESS_DAYS] Number of business days allowed for processing receiving, logs, and put-away Operations / Owner Yes
[OWNER_OR_MANAGER] Specific job title of the owner, general manager, or operational approver Owner / HR Yes
[SUPERVISOR_TITLE] Title of immediate operational supervisor Hiring Manager Yes
[REQUIRED_PPE] Mandatory PPE list (e.g., CSA-approved Grade 1 safety boots, high-visibility vest) Safety Lead / Manager Yes
[MAX_LIFT_WEIGHT_KG] Maximum weight threshold required to lift unassisted (e.g., 23 kg / 50 lbs) Safety Lead / Manager Yes

Official sources

Government and professional sources this template was checked against.

This template is general information for Canadian employers, not legal advice. Employment standards, human rights and privacy rules differ by province. Check them before you use it.

Questions

What does an inventory clerk do?

The Inventory Clerk maintains accurate physical and electronic inventory records across all storage and warehouse locations at [ORGANIZATION_NAME]. Operating on the warehouse floor and at inventory receiving stations, this role receives incoming shipments, reconciles stock receipts against purchase orders, and coordinates internal material distributions. The role verifies physical inventory counts against tracking system data to detect discrepancies and minimize shrinkage. By keeping materials organized, labelled, and accessible, the Inventory Clerk ensures operational continuity and timely order fulfillment for internal teams and external customers.

What should an inventory clerk job description include?

A short summary of the role, the main duties with a rough share of time, required and preferred qualifications, the skills you'll assess, working conditions and physical demands, and how performance is measured. State the pay range and who the person reports to. This template covers all of it; fill in the highlighted blanks and remove anything that doesn't apply.

Can I use this template for free?

Yes. Download it as a Word file, copy the text, or print it. Staffkin can also turn it into a prescreen and interview guide for the same role.

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