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Fleet manager job description template

The Fleet Manager oversees the day-to-day operation, maintenance, regulatory compliance, and lifecycle management of all company-owned and leased vehicles and mobile equipment. A free, ready-to-edit job description for Canadian employers: duties, qualifications, skills, working conditions and performance measures.

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How to use it: fill in the [HIGHLIGHTED] blanks, delete duties that don't fit your business, and add the pay range. The "What to fill in" table at the end explains each blank.
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Table 1: Position Identification

Field Value
Job title Fleet Manager
Reports to [REPORTS_TO_TITLE]
Direct reports [EMPLOYEE_COUNT]
Employment type [EMPLOYMENT_TYPE]
Work schedule [WORK_SCHEDULE]
Location [WORK_LOCATION]
Overtime eligibility [OVERTIME_ELIGIBILITY]
NOC code [NOC_CODE]
Salary range [SALARY_RANGE_MIN] to [SALARY_RANGE_MAX]
Effective date [EFFECTIVE_DATE]
Last reviewed [LAST_REVIEWED_DATE]

1. Position Summary

The Fleet Manager oversees the day-to-day operation, maintenance, regulatory compliance, and lifecycle management of all company-owned and leased vehicles and mobile equipment. This role ensures that the fleet operates safely, reliably, and cost-effectively to meet operational schedules and client commitments across [PROVINCE]. The Fleet Manager establishes preventive maintenance schedules, tracks fuel and repair expenses, manages relationships with external mechanical shops and equipment vendors, and ensures full compliance with federal and provincial commercial vehicle safety regulations. Operating as the primary operational authority on vehicle readiness, the Fleet Manager directly supports dispatch, field crews, and [OWNER_OR_MANAGER] by minimizing vehicle downtime and mitigating commercial transport risks.


2. Key Responsibilities

Fleet Maintenance and Lifecycle Management (20%)

  • Establish and manage scheduled preventive maintenance programs for all light-duty, medium-duty, and heavy commercial vehicles to minimize unscheduled downtime.
  • Diagnose mechanical issues reported by drivers, authorize repair work orders, and inspect completed maintenance prior to releasing vehicles back into service.
  • Track vehicle replacement lifecycles, recommend vehicle acquisitions or retirements to [OWNER_OR_MANAGER], and coordinate the decommissioning and sale of surplus units.
  • Maintain complete vehicle service history folders, warranty documentation, and maintenance logs in [HRIS_NAME] or the fleet management database.

Regulatory Compliance and Commercial Vehicle Safety (20%)

  • Audit driver logbooks, hours-of-service records, and pre-trip/post-trip inspection reports daily to ensure compliance with [PROVINCE] transport regulations.
  • Ensure all vehicles maintain valid commercial registrations, annual safety inspection certificates, insurance pink cards, and required permits.
  • Monitor carrier safety profiles, track inspection reports from roadside enforcement, and implement corrective actions for any identified safety defects or infractions.
  • Coordinate mandatory annual vehicle inspections and safety testing with licensed inspection facilities before expiry dates.

Driver Administration, Onboarding, and Safety Training (15%)

  • Review driver abstracts prior to hire and conduct annual abstract reviews for all authorized personnel operating company equipment.
  • Deliver vehicle orientation and defensive driving training to new operators, confirming familiarity with vehicle controls, cargo securement, and emergency protocols.
  • Coordinate commercial driver medical exam tracking, licence renewal reminders, and specialized training programs including Workplace Hazardous Materials Information System (WHMIS) and cargo handling.
  • Investigate all motor vehicle accidents and near-miss incidents involving company assets, determine root causes, and submit formal investigation reports to [POLICY_OWNER_TITLE] within [N_BUSINESS_DAYS] business days.

Fuel, Operating Costs, and Budget Management (15%)

  • Administer corporate fuel card accounts, audit monthly fuel purchase receipts, and identify anomalous fuel consumption or unauthorized transactions.
  • Track total cost of ownership per asset, including depreciation, fuel, insurance, tire wear, and repair expenditures, against approved fleet and operational budgets.
  • Negotiate pricing agreements with local parts suppliers, tire vendors, towing operators, and mechanical repair facilities.
  • Review, code, and approve all fleet-related invoices before submitting them to [PAYROLL_SYSTEM] or bookkeeping for payment.

Telematics, Asset Tracking, and Route Efficiency (15%)

  • Monitor real-time fleet telematics and GPS tracking systems to assess vehicle location, engine diagnostics, idling time, speed, and driver behaviour metrics.
  • Generate weekly telematics reports highlighting speeding events, harsh braking, excessive idling, and route deviations to review with [OWNER_OR_MANAGER].
  • Collaborate with dispatch and operational supervisors to adjust routing and vehicle assignments, reducing fuel consumption and deadhead kilometres.
  • Maintain telematics hardware functionality across all units, scheduling hardware replacements or firmware updates promptly.

Inventory and Emergency Response Coordination (15%)

  • Manage on-site inventory of essential replacement parts, fluids, filters, emergency roadside kits, and [REQUIRED_PPE].
  • Serve as the primary operational contact for after-hours breakdowns, towing coordination, and roadside emergency dispatch.
  • Maintain seasonal readiness plans, including winter tire changeovers, engine block heater checks, and extreme weather contingency protocols.
  • Ensure all company vehicles carry compliant safety kits, fire extinguishers, first aid kits, and spill containment equipment.

3. Qualifications & Experience

Table 2: Role Qualifications and Experience

Qualification Category Required Preferred
Education High school diploma or equivalent secondary school graduation. Post-secondary diploma in Logistics, Supply Chain Management, Automotive Technology, or Business Administration.
Licences & Certifications Valid provincial driver's licence with clean driving abstract in [PROVINCE]. Valid Commercial Driver's Licence (e.g., Class 1, Class 3, or Class A/D depending on province), Certified Automotive Fleet Manager (CAFM), or Automotive Service Technician certification.
Experience Minimum 3 years of experience in fleet administration, commercial dispatch, transportation logistics, or automotive repair shop management. 5+ years of supervisory experience managing mixed commercial fleets (light trucks, vans, heavy equipment) in a small-to-medium enterprise.
Technical & Systems Proficiency with fleet telematics platforms, GPS dispatch tools, electronic logging devices (ELD), and spreadsheet software (e.g., Microsoft Excel). Experience configuring fleet maintenance management software (CMMS) and integrated fuel card management portals.
Regulatory Knowledge Working knowledge of [PROVINCE] Commercial Vehicle Safety Requirements, National Safety Code (NSC) standards, hours-of-service rules, and vehicle weights/dimensions. Formal training in commercial vehicle accident investigation, transport dangerous goods (TDG), and commercial carrier audit preparation.
Language Requirements Fluent verbal and written English communication skills for operational reporting and driver instruction. Working proficiency in French or an additional language relevant to the local operating market.

4. Competencies

Table 3: Core Competencies and Behavioural Indicators

Competency Definition Behavioural Indicators
Fleet Safety & Regulatory Acumen Demonstrates deep understanding of commercial vehicle regulations and enforces zero-tolerance safety standards. • Audits driver logs and vehicle condition reports systematically.
• Identifies and rectifies mechanical safety hazards before dispatch.
• Enforces compliance with provincial transport standards without exception.
Operational Problem-Solving Resolves unexpected vehicle breakdowns, route disruptions, and equipment shortages under operational time constraints. • Triages emergency breakdown calls and executes contingency routing.
• Identifies cost-effective repair options under tight turnaround deadlines.
• Diagnoses operational bottlenecks in maintenance turnaround schedules.
Cost Management & Stewardship Controls operational spending, manages vendor pricing, and protects company capital assets. • Scrutinizes mechanical repair estimates and challenges unauthorized shop charges.
• Tracks monthly fuel usage and reduces vehicle idling metrics.
• Accurately forecasts seasonal maintenance and replacement tire costs.
Vendor & Driver Relations Builds collaborative working relationships with external trade vendors and internal vehicle operators. • Communicates performance expectations and safety feedback clearly to drivers.
• Holds repair facilities and parts vendors accountable to agreed turnaround times.
• Resolves vendor billing discrepancies professionally and promptly.
Systems & Data Literacy Utilizes telematics, GPS, and maintenance databases to make evidence-based fleet decisions. • Translates telematics reports into actionable driver coaching items.
• Maintains accurate digital maintenance records for every fleet asset.
• Leverages system alerts to anticipate preventive service intervals.
Crisis Management & Dependability Remains composed and decisive during emergency breakdowns, adverse weather, and motor vehicle accidents. • Coordinates emergency towing and driver rescue efficiently.
• Gathers complete accident documentation and evidence systematically.
• Implements seasonal weather preparations ahead of severe operational conditions.

5. Working Conditions & Performance Measures

5.1 Working Conditions and Physical Demands

This role requires a balance of indoor administrative office work and hands-on outdoor field inspection across varied industrial and yard conditions. This baseline profile supports accommodation and return-to-work assessments under applicable human rights legislation.

Table 4: Working Conditions and Physical Demands

Demand Frequency Description
Office Workstation Tasks Frequent Operating computers, processing work orders, auditing logbooks, and reviewing telematics data at a desk.
Vehicle & Yard Inspection Frequent Walking across unpaved fleet yards, climbing onto truck beds, and conducting physical vehicle safety walk-arounds.
Physical Effort & Lifting Occasional Lifting, moving, and loading replacement vehicle parts, tires, batteries, and toolboxes up to [MAX_LIFT_WEIGHT_KG] kg.
Bending, Kneeling & Reaching Occasional Crouching and kneeling under vehicles to inspect undercarriages, brake components, fluid levels, and hitch connections.
Environmental Exposure Frequent Exposure to outdoor weather extremes (rain, snow, ice, cold, heat) in unconditioned vehicle yards and maintenance bays.
Hazard & Chemical Exposure Occasional Proximity to motor oil, diesel exhaust fumes, battery acid, windshield solvents, and moving commercial vehicles in yard areas.
Personal Protective Equipment Frequent Required use of [REQUIRED_PPE], including high-visibility vests, safety footwear, safety glasses, and gloves in yard zones.
Travel & Roadside Response Occasional Operating a service or passenger vehicle to attend breakdown sites, vendor facilities, or accident scenes across [WORK_LOCATION].
On-Call & Shift Work Occasional Available for after-hours emergency breakdown calls, severe storm response, and early morning dispatch support as scheduled.

5.2 Performance Measures

Table 5: Key Performance Indicators

Measure Definition Target Frequency
Preventive Maintenance Adherence Percentage of required preventive maintenance services completed within scheduled kilometre or operating-hour thresholds. ≥ 95% on-schedule completion Monthly
Fleet Downtime Rate Total out-of-service vehicle days expressed as a percentage of total operational vehicle fleet days. < 5% unprogrammed downtime Monthly
Carrier Safety Rating Compliance Absence of preventable Commercial Vehicle Safety Alliance (CVSA) out-of-service violations or NSC carrier demerit points. Zero critical safety violations Quarterly
Driver Abstract & Audit Currency Percentage of active drivers with up-to-date licence checks, clean abstracts on file, and completed inspection log audits. 100% compliant records Bi-annually
Fuel & Operating Budget Variance Actual fleet operating expenditures compared against budgeted maintenance, fuel, and repair allotments. Within ± 3% of budget Quarterly

5.3 Career Path

  • Typical Prior Roles: Commercial Dispatcher, Lead Commercial Driver, Fleet Administrator, Automotive/Heavy Equipment Service Advisor, Transportation Coordinator.
  • Typical Next Roles: Operations Manager, Logistics Manager, Director of Fleet and Facilities, General Manager.

5.4 Acknowledgement and Signatures

This job description outlines the primary accountabilities, qualifications, and operational expectations of the Fleet Manager role. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Operational needs may require the assignment of additional duties, and [ORGANIZATION_NAME] reserves the right to amend this job description with reasonable notice to meet business requirements.

Employee Name (Print): ________

Employee Signature: ______ Date: ______

Manager Name (Print): [MANAGER_NAME]

Manager Signature: _____ Date: ________


What to fill in

Placeholder What to enter Who provides it Required?
[REPORTS_TO_TITLE] Title of the direct supervisor (e.g., Operations Manager, Owner) Hiring Manager / Owner Yes
[EMPLOYEE_COUNT] Number of direct reports or "None / Yard Staff" Hiring Manager / HR Yes
[EMPLOYMENT_TYPE] Full-time, Part-time, Permanent, or Term Hiring Manager Yes
[WORK_SCHEDULE] Core weekly working hours (e.g., Monday to Friday, 40 hours per week) Hiring Manager Yes
[WORK_LOCATION] Primary operating yard, facility address, or municipality Hiring Manager Yes
[OVERTIME_ELIGIBILITY] Overtime status under [PROVINCE] employment standards (e.g., Eligible, or Not eligible under a managerial or other exclusion) Policy Owner / HR Yes
[NOC_CODE] National Occupational Classification code for fleet/transport managers HR / Recruiter Yes
[SALARY_RANGE_MIN] Minimum base salary or hourly rate for the role Hiring Manager / Owner Yes
[SALARY_RANGE_MAX] Maximum base salary or hourly rate for the role Hiring Manager / Owner Yes
[EFFECTIVE_DATE] Date this job description takes effect Hiring Manager / HR Yes
[LAST_REVIEWED_DATE] Date this job description was last reviewed and approved HR / Policy Owner Yes
[PROVINCE] Canadian province or territory governing operations Hiring Manager Yes
[OWNER_OR_MANAGER] Specific title of business owner, general manager, or operational lead Hiring Manager Yes
[HRIS_NAME] Name of HR or fleet record-keeping system (or "fleet files") System Administrator / HR Yes
[POLICY_OWNER_TITLE] Job title of individual responsible for health, safety, and HR policy Policy Owner Yes
[N_BUSINESS_DAYS] Timeline threshold for incident investigation reporting (e.g., 2, 3, or 5) Safety / Operations Lead Yes
[PAYROLL_SYSTEM] Name of accounting, payroll, or ERP system Bookkeeper / Finance Yes
[REQUIRED_PPE] Specific PPE required on-site (e.g., CSA Grade 1 safety boots, vest) Safety Lead / Manager Yes
[MAX_LIFT_WEIGHT_KG] Maximum unassisted lifting requirement in kg (e.g., 23 kg / 50 lbs) Safety Lead / HR Yes
[ORGANIZATION_NAME] Legal or operating business name of the employer Hiring Manager / HR Yes
[MANAGER_NAME] Name of the hiring manager executing the job description Hiring Manager Yes

Official sources

Government and professional sources this template was checked against.

This template is general information for Canadian employers, not legal advice. Employment standards, human rights and privacy rules differ by province. Check them before you use it.

Questions

What does a fleet manager do?

The Fleet Manager oversees the day-to-day operation, maintenance, regulatory compliance, and lifecycle management of all company-owned and leased vehicles and mobile equipment. This role ensures that the fleet operates safely, reliably, and cost-effectively to meet operational schedules and client commitments across [PROVINCE]. The Fleet Manager establishes preventive maintenance schedules, tracks fuel and repair expenses, manages relationships with external mechanical shops and equipment vendors, and ensures full compliance with federal and provincial commercial vehicle safety regulations. Operating as the primary operational authority on vehicle readiness, the Fleet Manager directly supports dispatch, field crews, and [OWNER_OR_MANAGER] by minimizing vehicle downtime and mitigating commercial transport risks.

What should a fleet manager job description include?

A short summary of the role, the main duties with a rough share of time, required and preferred qualifications, the skills you'll assess, working conditions and physical demands, and how performance is measured. State the pay range and who the person reports to. This template covers all of it; fill in the highlighted blanks and remove anything that doesn't apply.

Can I use this template for free?

Yes. Download it as a Word file, copy the text, or print it. Staffkin can also turn it into a prescreen and interview guide for the same role.

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