HR coordinator job description template
The HR Coordinator manages day-to-day human resources administration, employee records, recruitment logistics, and onboarding for [ORGANIZATION_NAME]. A free, ready-to-edit job description for Canadian employers: duties, qualifications, skills, working conditions and performance measures.
Use our HR coordinator interview questions with a 1 to 5 scoring guide.
Position Identification
| Field | Value |
|---|---|
| Job title | HR Coordinator |
| Reports to | [REPORTS_TO_TITLE] |
| Direct reports | None |
| Employment type | [EMPLOYMENT_TYPE] |
| Work schedule | [WORK_SCHEDULE] |
| Location | [WORK_LOCATION] |
| Overtime eligibility | [OVERTIME_ELIGIBILITY] |
| NOC code | [NOC_CODE] |
| Salary range | [SALARY_RANGE_MIN] to [SALARY_RANGE_MAX] |
| Effective date | [EFFECTIVE_DATE] |
| Last reviewed | [LAST_REVIEWED_DATE] |
1. Position Summary
The HR Coordinator manages day-to-day human resources administration, employee records, recruitment logistics, and onboarding for [ORGANIZATION_NAME]. Reporting directly to [REPORTS_TO_TITLE], this role serves as the primary point of contact for employee inquiries regarding workplace guidelines, standard benefits enrollment, and internal documentation. The role coordinates full-cycle hiring logistics, tracks health and safety documentation, and maintains compliance with applicable employment standards and occupational health and safety requirements across [PROVINCE]. By keeping personnel records accurate and administrative workflows efficient, the HR Coordinator ensures practical operational support for frontline supervisors and a dependable experience for all staff.
2. Key Responsibilities
2.1 Recruitment and Talent Acquisition Coordination (20%)
- Draft and post approved job advertisements to designated online job boards, local community employment centres, and the company website.
- Screen incoming employment applications against documented role criteria and submit shortlisted profiles to hiring managers.
- Schedule candidate interviews, prepare interview scoring packages, and coordinate interview logistics for [REPORTS_TO_TITLE] and department leads.
- Conduct structured employment reference checks and initiate background verifications in accordance with organizational hiring procedures.
2.2 Onboarding and Orientation Administration (20%)
- Issue standard offer letters, employment agreements, and new hire documentation packets upon candidate selection.
- Coordinate first-day orientation schedules, workspace provisioning, building access, and basic equipment distribution with department supervisors.
- Facilitate new employee orientations, ensuring accurate completion of tax forms, direct deposit information, and policy sign-offs.
- Deliver completed payroll packages to the bookkeeping function or input data into [PAYROLL_SYSTEM] within [N_BUSINESS_DAYS] of start dates.
2.3 HRIS and Personnel Records Maintenance (15%)
- Maintain confidential employee personnel files and electronic records within [HRIS_NAME] in accordance with applicable privacy standards.
- Process employee status changes, address updates, compensation adjustments, and department transfers within [N_BUSINESS_DAYS] of notification.
- Conduct semi-annual audits of personnel files to ensure all mandatory workplace acknowledgements, training certificates, and emergency contacts are current.
- Archive departed employee records in designated secure storage following established document retention rules.
2.4 Benefits and Leave Coordination (15%)
- Enroll eligible employees into [BENEFIT_PLAN_NAME] upon completion of the mandatory [WAITING_PERIOD].
- Process benefits changes, dependent updates, and terminations directly with the group benefits provider.
- Track employee vacation entitlements, sick leave, statutory holidays, and approved leaves of absence within [HRIS_NAME].
- Provide employees with standard benefits claim forms, plan booklets, and provider contact details upon request.
2.5 Occupational Health and Safety (OHS) Support (10%)
- Collect and log workplace incident reports, first aid treatment logs, and hazard reports for joint health and safety representatives.
- Maintain physical and digital health and safety bulletin boards, verifying that required statutory posters and safety policies are posted.
- Maintain records of workplace incident investigations, tracking completion of assigned corrective actions with [OWNER_OR_MANAGER].
- Coordinate return-to-work administrative forms and modified duties documentation in consultation with [REPORTS_TO_TITLE].
2.6 Training and Compliance Administration (10%)
- Track mandatory employee compliance certifications, including Workplace Hazardous Materials Information System (WHMIS), accessibility training, and safety credentials.
- Issue renewal notices to employees and their supervisors 30 days prior to credential expirations.
- Schedule internal and third-party training sessions, log attendance records, and file completion certificates in [HRIS_NAME].
- Distribute revised employee handbooks and operational standard operating procedures, tracking employee digital or physical acknowledgements.
2.7 Employee Support and Offboarding (10%)
- Answer day-to-day employee questions regarding workplace practices, paid time off balances, and general administrative processes.
- Coordinate offboarding workflows, including scheduling exit interviews, sending final paperwork, and tracking the return of company assets.
- Notify payroll, operations, and IT functions of departures to ensure timely preparation of the Record of Employment (ROE) and system access deactivation.
- Compile exit interview survey data quarterly and provide structured summary reports to [REPORTS_TO_TITLE].
3. Qualifications & Experience
Role Qualifications and Requirements
| Category | Required | Preferred |
|---|---|---|
| Education | Post-secondary diploma or certificate in Human Resources Management, Business Administration, or a related discipline (or equivalent practical work experience). | Post-secondary degree in Human Resources, Industrial Relations, or Business Administration. |
| Professional Credentials | None required at hire. | Active CPHR (or CHRP/CHRL in Ontario, CRHA in Quebec) candidate status or working toward certification. |
| Work Experience | Minimum 1 to 2 years of human resources administration, recruitment coordination, or office administration experience. | 2 to 3 years of direct HR support experience within a small to mid-sized Canadian business environment. |
| Technical Skills | Proficiency with standard office productivity software (word processing, spreadsheets, email, and digital calendar management). | Hands-on experience navigating [HRIS_NAME], applicant tracking software, and Canadian payroll systems. |
| Legislative Knowledge | Foundational knowledge of employment standards and workplace health and safety principles within [PROVINCE]. | Working familiarity with duty to accommodate processes, human rights compliance, and employment equity frameworks. |
| Communication & Language | Professional working proficiency in English, including written business correspondence and verbal communication. | Functional bilingualism (English and French), depending on regional operational needs. |
4. Competencies
Core Competencies and Behavioural Indicators
| Competency | Definition | Behavioural Indicators |
|---|---|---|
| Confidentiality & Discretion | Safeguards personal, sensitive, and business-critical information in accordance with privacy obligations. | • Secures physical files and locks digital workstations when unattended. • Refrains from discussing employee matters outside authorized operational channels. • Identifies and reports potential information privacy breaches immediately to [REPORTS_TO_TITLE]. |
| Attention to Detail & Accuracy | Executes administrative workflows with precision, preventing data entry errors and compliance oversights. | • Verifies new hire documents and banking numbers before payroll submission. • Audits spreadsheets and HRIS records against source documents. • Proofreads recruitment postings and employment offers for formatting and factual errors. |
| Process & Time Management | Prioritizes multiple competing administrative deadlines across recruitment, onboarding, and payroll cycles. | • Plans daily tasks around scheduled payroll cut-offs and start dates. • Tracks tasks using structured checklists and digital reminder systems. • Informs [REPORTS_TO_TITLE] promptly when competing deadlines require operational reprioritisation. |
| Interpersonal Communication | Communicates clearly, respectfully, and professionally with employees, applicants, and external service providers. | • Delivers clear instructions to new hires regarding required documentation. • Responds to employee questions with empathy, clarity, and factual accuracy. • Represents [ORGANIZATION_NAME] professionally during all candidate interactions. |
| Problem Resolution | Resolves routine administrative bottlenecks using established workplace policies and standard procedures. | • Troubleshoots employee portal login and benefits submission issues. • Identifies missing onboarding documents and follows up directly with employees. • Escalates complex policy interpretations or employee disputes to [REPORTS_TO_TITLE]. |
| Compliance Awareness | Applies employment standards, occupational health, and safety administrative rules accurately in daily work. | • Maintains required workplace posters, forms, and safety registries. • Verifies that leave tracking aligns with established company guidelines. • Flags non-compliant administrative practices to [OWNER_OR_MANAGER]. |
5. Working Conditions & Performance Measures
5.1 Working Conditions and Physical Demands
Physical and Environmental Demands
| Demand | Frequency | Description |
|---|---|---|
| Desk Work & VDT Operation | Continuous | Sitting or standing at a computer workstation, reading screens, typing, and managing digital records. |
| Manual Dexterity | Frequent | Operating office equipment, handling paper files, scanning, keyboarding, and sorting documents. |
| Material Handling & Lifting | Occasional | Lifting, moving, and unpacking boxes of office supplies, onboarding kits, or event materials up to [MAX_LIFT_WEIGHT_KG]. |
| Standing & Walking | Occasional | Walking through the facility to deliver documents, inspect safety boards, or escort job candidates. |
| Work Environment | Continuous | Indoor climate-controlled office setting with moderate background noise and standard office lighting. |
| Operational Area Access | Rare | Entering production, shop, or warehouse areas for staff communication; requires wearing [REQUIRED_PPE]. |
| Travel Requirements | Rare | Local travel between operational sites or to local job fairs and training events as directed. |
5.2 Performance Measures
Key Performance Indicators
| Measure | Definition | Target | Frequency |
|---|---|---|---|
| Onboarding File Completion | Percentage of new hire files containing all signed contracts, tax forms, and policy sign-offs within week one. | 100% complete | Monthly review |
| HR Inquiry Response Time | Average elapsed time to acknowledge and provide initial response to employee HR inquiries. | Within 24 business hours | Monthly review |
| Personnel Data Accuracy | Error rate in [HRIS_NAME] entries, employee status updates, and payroll change transmissions. | < 2% error rate | Quarterly audit |
| Training & Certification Currency | Percentage of active personnel possessing current, unexpired mandatory workplace certifications. | 100% compliance | Semi-annual audit |
| Recruitment Scheduling Speed | Average time elapsed between manager candidate shortlisting and confirmed interview schedule. | Within 2 business days | Per hiring cycle |
5.3 Career Path
- Typical Prior Roles: Administrative Assistant, Receptionist, Office Coordinator, Customer Service Representative, HR Assistant.
- Typical Next Roles: HR Generalist, Talent Acquisition Specialist, People and Culture Coordinator, Office Manager, Payroll and Benefits Administrator.
5.4 Position Acknowledgement
This job description outlines the primary duties, responsibilities, and qualifying requirements for the HR Coordinator position at [ORGANIZATION_NAME]. It is not an exhaustive list of all duties that may be assigned. Operational requirements may change, and the company reserves the right to amend this job description with reasonable notice.
Employee Name: ____________________________________
Employee Signature: _________________________________ Date: ________________________
Manager Name: ____________________________________
Manager Signature: _________________________________ Date: ________________________
What to fill in
| Placeholder | What to enter | Who provides it | Required? |
|---|---|---|---|
| [REPORTS_TO_TITLE] | Direct supervisor title (e.g., HR Manager, General Manager, Business Owner) | Hiring Manager / Owner | Yes |
| [EMPLOYMENT_TYPE] | Full-time, Part-time, Permanent, or Contract | Hiring Manager | Yes |
| [WORK_SCHEDULE] | Standard weekly work hours (e.g., Monday to Friday, 8:30 AM to 5:00 PM) | Hiring Manager | Yes |
| [WORK_LOCATION] | Primary workplace location (e.g., Main Office, Hybrid, or specific city) | Hiring Manager | Yes |
| [OVERTIME_ELIGIBILITY] | Overtime status under [PROVINCE] employment standards (e.g., Eligible, or Not eligible under a managerial or other exclusion) | Legal / HR Advisor | Yes |
| [NOC_CODE] | 5-digit National Occupational Classification code (e.g., 11200 or 14102) | HR / Recruiter | Yes |
| [SALARY_RANGE_MIN] | Minimum annual salary or hourly rate for the position | Owner / Finance | Yes |
| [SALARY_RANGE_MAX] | Maximum annual salary or hourly rate for the position | Owner / Finance | Yes |
| [EFFECTIVE_DATE] | Date this job description takes effect | HR / Management | Yes |
| [LAST_REVIEWED_DATE] | Date this document was last reviewed and approved | HR / Management | Yes |
| [ORGANIZATION_NAME] | Operating business name | Management | Yes |
| [PROVINCE] | Province or territory of employment jurisdiction | HR / Management | Yes |
| [PAYROLL_SYSTEM] | Name of payroll platform or software used | Bookkeeper / Payroll | Yes |
| [N_BUSINESS_DAYS] | Operational turnaround window in business days (e.g., 2 business days) | Management | Yes |
| [HRIS_NAME] | Human Resources Information System or spreadsheet record name | HR / Management | Yes |
| [BENEFIT_PLAN_NAME] | Commercial name of the company group benefits plan | HR / Management | Yes |
| [WAITING_PERIOD] | Group benefits eligibility waiting duration (e.g., 3 months) | HR / Owner | Yes |
| [OWNER_OR_MANAGER] | Specific leadership title responsible for safety/management | Management | Yes |
| [MAX_LIFT_WEIGHT_KG] | Maximum expected unassisted lifting weight in kilograms (e.g., 15 kg) | OHS / Management | Yes |
| [REQUIRED_PPE] | Personal protective equipment needed when entering work zones (e.g., CSA boots, vest) | OHS Representative | Yes |
Official sources
Government and professional sources this template was checked against.
- Government of Canada — Inclusive Workplace
- National Occupational Classification
- Canadian Human Rights Commission — Duty to Accommodate
- CPHR Canada
This template is general information for Canadian employers, not legal advice. Employment standards, human rights and privacy rules differ by province. Check them before you use it.
Questions
What does a HR coordinator do?
The HR Coordinator manages day-to-day human resources administration, employee records, recruitment logistics, and onboarding for [ORGANIZATION_NAME]. Reporting directly to [REPORTS_TO_TITLE], this role serves as the primary point of contact for employee inquiries regarding workplace guidelines, standard benefits enrollment, and internal documentation. The role coordinates full-cycle hiring logistics, tracks health and safety documentation, and maintains compliance with applicable employment standards and occupational health and safety requirements across [PROVINCE]. By keeping personnel records accurate and administrative workflows efficient, the HR Coordinator ensures practical operational support for frontline supervisors and a dependable experience for all staff.
What should a HR coordinator job description include?
A short summary of the role, the main duties with a rough share of time, required and preferred qualifications, the skills you'll assess, working conditions and physical demands, and how performance is measured. State the pay range and who the person reports to. This template covers all of it; fill in the highlighted blanks and remove anything that doesn't apply.
Can I use this template for free?
Yes. Download it as a Word file, copy the text, or print it. Staffkin can also turn it into a prescreen and interview guide for the same role.
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