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Executive assistant job description template

The Executive Assistant serves as the principal administrative partner to [REPORTS_TO_TITLE], driving operational efficiency, workflow continuity, and executive productivity across [ORGANIZATION_NAME]. A free, ready-to-edit job description for Canadian employers: duties, qualifications, skills, working conditions and performance measures.

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How to use it: fill in the [HIGHLIGHTED] blanks, delete duties that don't fit your business, and add the pay range. The "What to fill in" table at the end explains each blank.
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Table 1: Position Identification

Field Value
Job title Executive Assistant
Reports to [REPORTS_TO_TITLE]
Direct reports None
Employment type [EMPLOYMENT_TYPE]
Work schedule [WORK_SCHEDULE]
Location [WORK_LOCATION]
Overtime eligibility [OVERTIME_ELIGIBILITY]
NOC code [NOC_CODE]
Salary range [SALARY_RANGE_MIN] to [SALARY_RANGE_MAX]
Effective date [EFFECTIVE_DATE]
Last reviewed [LAST_REVIEWED_DATE]

1. Position Summary

The Executive Assistant serves as the principal administrative partner to [REPORTS_TO_TITLE], driving operational efficiency, workflow continuity, and executive productivity across [ORGANIZATION_NAME]. The role manages executive calendars, confidential correspondence, operational reporting, board or leadership meeting logistics, and key stakeholder interactions. Operating with a high degree of autonomy and discretion, the Executive Assistant filters operational demands, triages urgent inquiries, and tracks executive action items through to completion. The primary outcome of this role is the systematic execution of executive administration, enabling organizational leadership to focus on strategic growth, operational performance, and stakeholder governance.

2. Key Responsibilities

2.1 Executive Calendar and Schedule Optimization (20%)

  • Calendar Management: Coordinates and protects the executive schedule by evaluating meeting priorities, resolving scheduling conflicts, and allocating preparation and focus time in alignment with business objectives.
  • Appointment Logistics: Organizes internal and external appointments, including client briefings, vendor reviews, and team check-ins, ensuring all necessary briefing materials and logistical details are confirmed in advance.
  • Time Allocation Auditing: Reviews executive calendar trends weekly with [REPORTS_TO_TITLE] to adjust recurring commitments and maintain strategic alignment.

2.2 Confidential Correspondence and Stakeholder Communications (15%)

  • Message Triage: Screens, prioritizes, and drafts responses to incoming executive communications across email, phone, and written correspondence, escalating urgent operational or legal issues immediately.
  • Stakeholder Liaison: Serves as the primary operational point of contact for external partners, legal counsel, accountants, key clients, and internal team members, maintaining professional standards and strict confidentiality.
  • Drafting and Distribution: Prepares internal announcements, client letters, and organizational updates on behalf of [REPORTS_TO_TITLE], ensuring clear tone, factual accuracy, and brand alignment.

2.3 Meeting Administration and Governance Support (15%)

  • Agenda and Materials Assembly: Develops meeting agendas, compiles briefing binders, and distributes pre-read materials at least [N_BUSINESS_DAYS] business days prior to executive, leadership, or advisory meetings.
  • Minute Taking and Record Keeping: Attends leadership and strategic meetings to record formal minutes, capture key discussion points, and document formal decisions.
  • Action Item Tracking: Maintains an operational tracking log of deliverables emerging from executive meetings, following up with accountable item owners to ensure deadlines are met.

2.4 Document Preparation, Reporting, and Records Management (15%)

  • Executive Document Production: Formats, proofreads, and finalizes complex documents, including business proposals, executive summaries, management reports, and presentation slide decks.
  • Information Management: Organizes and maintains secure electronic filing structures in [HRIS_NAME] and secure corporate document repositories, ensuring version control and restricted access to sensitive corporate records.
  • Data Compilation: Gathers operational and financial metrics from internal systems and operating teams to draft monthly executive dashboard summaries for leadership review.

2.5 Expense Administration and Travel Coordination (10%)

  • Travel Planning: Researches, books, and manages travel itineraries, including flights, rail, vehicle rentals, accommodations, and dining reservations, adhering to company travel budgets and policy parameters.
  • Expense Reconciliation: Reconciles executive corporate credit card statements, compiles itemized receipts, codes operational expenses accurately in [PAYROLL_SYSTEM], and submits expense reports for approval on a monthly cycle.
  • Itinerary Logistics: Prepares comprehensive travel briefing packages containing confirmations, maps, meeting contacts, and local logistical details.

2.6 Operational Support and Office Workflow Coordination (15%)

  • Process Optimization: Identifies and implements workflow improvements for general administrative systems, filing protocols, and digital document workflows to enhance office-wide operational efficiency.
  • Vendor and Service Oversight: Liaises with building management, office supply vendors, courier services, and IT support contractors to ensure smooth daily office operations at [WORK_LOCATION].
  • Billing and Invoice Processing: Reviews incoming administrative invoices for accuracy, codes them to appropriate general ledger accounts, and routes them to [OWNER_OR_MANAGER] for payment processing.

2.7 Special Projects and Ad Hoc Executive Initiatives (10%)

  • Project Coordination: Tracks milestones, deliverables, and resource requirements for assigned corporate projects, providing regular status updates to [REPORTS_TO_TITLE].
  • Event Planning: Plans and coordinates company-wide meetings, annual planning sessions, team retreats, and client appreciation events, managing venue selection, catering, and audio-visual requirements.
  • Research Support: Conducts preliminary industry, competitor, or vendor research as directed by executive leadership, presenting findings in concise tabular or briefing formats.

3. Qualifications & Experience

Table 2: Role Qualifications and Prerequisites

Category Required Qualifications Preferred Qualifications
Education • Secondary school diploma or equivalent.
• Post-secondary diploma in Business Administration, Office Administration, or related discipline (or equivalent practical experience).
• Bachelor’s Degree in Business, Communications, or Social Sciences.
• Formal executive assistant certificate from a recognized Canadian post-secondary institution.
Professional Experience • Minimum 3 to 5 years of administrative experience, including at least 2 years supporting senior leaders or business owners in a fast-paced environment.
• Demonstrated experience handling confidential business, financial, and personnel information.
• 5+ years of dedicated executive support experience within [INDUSTRY].
• Experience working in an owner-operated or small-to-medium enterprise (5–75 employees).
Technical Skills • Advanced proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) or Google Workspace.
• Intermediate experience with virtual meeting platforms, digital calendar scheduling, and cloud file sharing.
• Working knowledge of digital signature platforms and PDF management tools.
• Working experience with [HRIS_NAME], [PAYROLL_SYSTEM], or modern small-business enterprise tools.
• Basic project tracking software experience (e.g., Asana, Trello, or Monday.com).
Certifications & Licences • None required (bona fide occupational requirement). • Certified Administrative Professional (CAP) or equivalent administrative designation.
• Valid provincial driver's licence for occasional errands or off-site meeting support.
Language & Communication • Professional English fluency (written and verbal), with superior business writing, editing, and document formatting capabilities. • Bilingual fluency in English and French (written and spoken) where required for inter-provincial business.

4. Competencies

Table 3: Core Role Competencies and Behavioural Indicators

Competency Definition Behavioural Indicators
Discretion and Confidentiality Safeguards sensitive organizational, financial, and employee information from unauthorized disclosure. • Exercises sound judgement when handling privileged communications.
• Stores confidential physical and digital records securely at all times.
• Refrains from discussing executive matters with unauthorized personnel.
Prioritization and Time Management Organizes competing demands, identifies critical path items, and executes tasks within tight deadlines. • Structures the executive workday to ensure priority deliverables are completed.
• Recalibrates daily tasks dynamically when operational emergencies arise.
• Manages personal and executive deadlines with minimal supervision.
Business Communication Conveys complex information clearly, concisely, and professionally across all media. • Drafts professional correspondence requiring minimal executive revision.
• Communicates tactfully and assertively with internal and external stakeholders.
• Represents executive leadership with high professional decorum.
Proactive Problem Solving Anticipates operational roadblocks, identifies alternatives, and implements solutions independently. • Prepares briefing materials before being asked.
• Resolves calendar and travel conflicts proactively.
• Resolves operational bottlenecks before they escalate to leadership.
Attention to Detail Produces accurate, thoroughly checked, and polished work products consistently. • Identifies and corrects typographical, numerical, and formatting errors in drafts.
• Verifies meeting logistics and attendee lists meticulously.
• Reconciles financial receipts and invoices against statements with zero discrepancy.
Adaptability and Resourcefulness Navigates changing business environments, shifting priorities, and ambiguous instructions effectively. • Learns new software, internal tools, and operational procedures rapidly.
• Maintains composure and executive presence under tight turnaround pressures.
• Implements practical solutions using available small-business resources.

5. Working Conditions & Performance Measures

5.1 Working Conditions and Physical Demands

Table 4: Environmental and Physical Demands Analysis

Demand Category Frequency Description and Operational Context
Sitting / Desk Work Continuous Operates a computer workstation, keyboard, and display screen for extended periods.
Standing / Walking Occasional Moves throughout the office facility to coordinate meetings, retrieve files, and interact with staff.
Physical Lifting Occasional Lifts and carries meeting supplies, archive boxes, or delivered office parcels up to [MAX_LIFT_WEIGHT_KG].
Visual and Auditory Effort Continuous Reviews electronic documents, spreadsheets, and emails; conducts telephone and video conference calls.
Work Environment Continuous Indoor, climate-controlled office environment with standard acoustic levels.
Travel Requirements Rare Occasional local travel to off-site meeting venues, vendor locations, or corporate events as required.
Non-Standard Hours Occasional Occasional requirement to monitor urgent communications or assist with meeting preparation outside core hours.
Accommodation Context N/A Workstation modifications and ergonomic supports are evaluated under applicable duty to accommodate obligations.

5.2 Performance Measures

Table 5: Key Performance Indicators (KPIs)

Measure Definition Target Frequency
Calendar Accuracy Rate of scheduling conflicts or missed briefing materials for executive meetings. Zero avoidable scheduling conflicts; briefing materials delivered [N_BUSINESS_DAYS] days prior. Ongoing / Monthly
Response Timeliness Speed of acknowledging and triaging incoming executive inquiries and correspondence. Acknowledged or triaged within [N_BUSINESS_DAYS] business day(s). Weekly
Document Quality Accuracy and completeness of prepared reports, presentations, and correspondence. Minimum 95% of draft documents approved with only minor stylistic edits. Quarterly
Action Item Resolution Completion rate of executive tracking log action items assigned across operating teams. 100% of tracked items followed up prior to deadline. Bi-weekly
Expense Compliance Accuracy and submission timeliness of monthly expense reports and credit card reconciliations. Submitted within [N_BUSINESS_DAYS] business days of month-end with 100% receipt compliance. Monthly

5.3 Career Path

  • Typical Prior Roles: Administrative Assistant, Office Coordinator, Department Assistant, Receptionist, Customer Service Coordinator.
  • Typical Next Roles: Senior Executive Assistant, Office Manager, Operations Coordinator, Corporate Secretary / Governance Coordinator, Project Coordinator.

5.4 Acknowledgement and Authorization

This job description outlines the primary accountabilities, qualifications, and operational parameters required for the Executive Assistant position at [ORGANIZATION_NAME]. It is not an exhaustive list of all duties, responsibilities, or working conditions that may be required. Management reserves the right to amend, adjust, or reassign responsibilities to meet operational requirements, subject to reasonable notice and applicable employment standards legislation.

Employee Acknowledgement:

I acknowledge that I have received, reviewed, and understand the requirements of the Executive Assistant position.


Employee Name (Printed): [EMPLOYEE_NAME]
Signature: ____
Date: [EFFECTIVE
DATE]

Manager Authorization:


Manager Name (Printed): [MANAGER_NAME]
Title: [REPORTS_TO_TITLE]
Signature: ____
Date: [EFFECTIVE
DATE]


What to fill in

Placeholder What to enter Who provides it Required?
[REPORTS_TO_TITLE] Formal title of the executive supported (e.g., President, General Manager, Managing Director) Hiring Manager / Owner Yes
[EMPLOYMENT_TYPE] Nature of employment (e.g., Full-Time Permanent, Part-Time Permanent) Hiring Manager Yes
[WORK_SCHEDULE] Core operational hours (e.g., Monday to Friday, 8:30 AM to 5:00 PM, 37.5 hours/week) Hiring Manager Yes
[WORK_LOCATION] Primary workplace address or hybrid designation (e.g., Calgary Office / Hybrid) Hiring Manager Yes
[OVERTIME_ELIGIBILITY] Overtime status under [PROVINCE] employment standards (e.g., Eligible, or Not eligible under a managerial or other exclusion) HR / Owner Yes
[NOC_CODE] Applicable National Occupational Classification code (e.g., NOC 12100) HR / Recruiter Yes
[SALARY_RANGE_MIN] Minimum annual base salary or hourly rate for the role Hiring Manager / Owner Yes
[SALARY_RANGE_MAX] Maximum annual base salary or hourly rate for the role Hiring Manager / Owner Yes
[EFFECTIVE_DATE] Date this job description takes effect ([DD-MMM-YYYY]) HR / Operations Yes
[LAST_REVIEWED_DATE] Date this job description was last reviewed ([DD-MMM-YYYY]) HR / Operations Yes
[ORGANIZATION_NAME] Operating commercial name of the business Business Owner / Admin Yes
[N_BUSINESS_DAYS] Operational turnaround standard in business days (e.g., 2 business days) Hiring Manager Yes
[HRIS_NAME] Name of the HR / document management platform (or file server system) Office Manager / IT Yes
[PAYROLL_SYSTEM] Name of payroll or expense tracking software used (e.g., QuickBooks, Wagepoint) Bookkeeper / Payroll Yes
[INDUSTRY] Specific sector or industry segment (e.g., Professional Services, Construction) Hiring Manager Yes
[OWNER_OR_MANAGER] Title of the approving operational leader (e.g., Owner, Managing Partner) Hiring Manager Yes
[MAX_LIFT_WEIGHT_KG] Maximum weight expected to be lifted in kilograms (e.g., 10 kg / 22 lbs) Operations / Safety Yes
[EMPLOYEE_NAME] Full legal name of the incumbent employee Incumbent / HR Yes
[MANAGER_NAME] Full legal name of the direct supervisor Direct Supervisor Yes

Official sources

Government and professional sources this template was checked against.

This template is general information for Canadian employers, not legal advice. Employment standards, human rights and privacy rules differ by province. Check them before you use it.

Questions

What does an executive assistant do?

The Executive Assistant serves as the principal administrative partner to [REPORTS_TO_TITLE], driving operational efficiency, workflow continuity, and executive productivity across [ORGANIZATION_NAME]. The role manages executive calendars, confidential correspondence, operational reporting, board or leadership meeting logistics, and key stakeholder interactions. Operating with a high degree of autonomy and discretion, the Executive Assistant filters operational demands, triages urgent inquiries, and tracks executive action items through to completion. The primary outcome of this role is the systematic execution of executive administration, enabling organizational leadership to focus on strategic growth, operational performance, and stakeholder governance.

What should an executive assistant job description include?

A short summary of the role, the main duties with a rough share of time, required and preferred qualifications, the skills you'll assess, working conditions and physical demands, and how performance is measured. State the pay range and who the person reports to. This template covers all of it; fill in the highlighted blanks and remove anything that doesn't apply.

Can I use this template for free?

Yes. Download it as a Word file, copy the text, or print it. Staffkin can also turn it into a prescreen and interview guide for the same role.

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